All climbs begin promptly at 10:00 am. Late arrivals will not be allowed to climb and permits are non-refundable. For security reasons, there will be no exceptions. The Kibati ranger station, which is the trailhead for Nyiragongo, is approximately 30 minutes from Goma by car.
Kibati is roughly 45 minutes from Bukima Tented Camp and Mikeno Lodge by car. All climbers must check in at the Kibati station by no later than 9:15 am on the day of their climb. Climbers normally descend the volcano at between 6:30 – 7:00 am the next morning and arrive back at Kibati station by 11:30 am. If one intends to fly out of Kigali on the same day, please make sure not to schedule your departure flight before 6 pm.